Services

What we do

Find out which one of our services fits your needs

New Equipment

Factory-new machines from Taylor, Emery Thompson, Icetro, and Flavor Burst — soft serve, shakes, smoothies, batch freezers, and flavor systems sized and specced for your kitchen, backed by full manufacturer warranty and expert installation support.

Used Equipment

Certified pre-owned machines from Taylor, Emery Thompson, and Icetro, inspected and serviced before they leave our shop — a reliable way to get quality equipment at a lower upfront cost.

Service & Repairs

When your equipment goes down, every hour costs you money. Our factory-trained technicians know Taylor, Emery Thompson, and Icetro machines inside and out — diagnosing issues fast and completing repairs right the first time, using genuine OEM parts to get you back up and running with minimal downtime.

Parts

Genuine OEM parts, tune-up kits, and brush kits kept in stock so your equipment stays running the way it was built to.

Maintenance Solutions

Scheduled tune-up kit deliveries, service contracts, staff training, and preventative maintenance plans built to catch problems early and keep your equipment out of the repair shop.

Supplies

Flavor Burst syrups, Dole soft serve mix, and powdered ice cream mix — the ingredients that keep your machines producing, all in one place.

New Equipment

Factory-new machines from Taylor, Emery Thompson, Icetro, and Flavor Burst — soft serve, shakes, smoothies, batch freezers, and flavor systems sized and specced for your kitchen, backed by full manufacturer warranty and expert installation support.

Used Equipment

Certified pre-owned machines from Taylor, Emery Thompson, and Icetro, inspected and serviced before they leave our shop — a reliable way to get quality equipment at a lower upfront cost.

Service & Repairs

When your equipment goes down, every hour costs you money. Our factory-trained technicians know Taylor, Emery Thompson, and Icetro machines inside and out — diagnosing issues fast and completing repairs right the first time, using genuine OEM parts to get you back up and running with minimal downtime.

Parts

Genuine OEM parts, tune-up kits, and brush kits kept in stock so your equipment stays running the way it was built to.

Maintenance Solutions

Scheduled tune-up kit deliveries, service contracts, staff training, and preventative maintenance plans built to catch problems early and keep your equipment out of the repair shop.

Supplies

Flavor Burst syrups, Dole soft serve mix, and powdered ice cream mix — the ingredients that keep your machines producing, all in one place.

New Equipment

Factory-new machines from Taylor, Emery Thompson, Icetro, and Flavor Burst — soft serve, shakes, smoothies, batch freezers, and flavor systems sized and specced for your kitchen, backed by full manufacturer warranty and expert installation support.

Used Equipment

Certified pre-owned machines from Taylor, Emery Thompson, and Icetro, inspected and serviced before they leave our shop — a reliable way to get quality equipment at a lower upfront cost.

Service & Repairs

When your equipment goes down, every hour costs you money. Our factory-trained technicians know Taylor, Emery Thompson, and Icetro machines inside and out — diagnosing issues fast and completing repairs right the first time, using genuine OEM parts to get you back up and running with minimal downtime.

Parts

Genuine OEM parts, tune-up kits, and brush kits kept in stock so your equipment stays running the way it was built to.

Maintenance Solutions

Scheduled tune-up kit deliveries, service contracts, staff training, and preventative maintenance plans built to catch problems early and keep your equipment out of the repair shop.

Supplies

Flavor Burst syrups, Dole soft serve mix, and powdered ice cream mix — the ingredients that keep your machines producing, all in one place.

About us

60+ Years of Keeping the Mountain West's Equipment Running

Taylor Mountain West, formerly Taylor Freezer Co of Utah, has spent more than 60 years selling and servicing the industry's premier soft serve and frozen dessert equipment. As the exclusive Taylor distributor for Utah, Southern Idaho, Western Wyoming, and Northeast Nevada, we carry everything from soft serve and shake machines to slush equipment, Flavor Burst systems, and Emery Thompson batch freezers.

Trusted by top franchises and neighborhood shops alike, our equipment — and the local service behind it — is built to perform, shift after shift.

Our work

Get inspired by our work

See how we’ve helped other businesses expand and grow

Icecream from crispy cone

Crispy Cones Growth

When Crispy Cones was ready to scale nationally after their Shark Tank success, Taylor Mountain West helped them deliver the same premium experience at every location. To achieve the best consistency for their high-butterfat product, Taylor Mountain West used a larger mix feed tube, paired with hands-on training to align SOPs across the board. Built on custom solutions and genuine friendship, the partnership has been key to sustaining growth across 60+ franchise locations nationwide.

Soft Serve

"If you think you can do it alone, I'm sorry, but you are wrong. You cannot do it alone. You need a distributor. You need an equipment supplier. You need to have a network of people who can assist you."

Jeremy Carlson

Jeremy Carlson

Icecream from crispy cone

Crispy Cones Growth

When Crispy Cones was ready to scale nationally after their Shark Tank success, Taylor Mountain West helped them deliver the same premium experience at every location. To achieve the best consistency for their high-butterfat product, Taylor Mountain West used a larger mix feed tube, paired with hands-on training to align SOPs across the board. Built on custom solutions and genuine friendship, the partnership has been key to sustaining growth across 60+ franchise locations nationwide.

Soft Serve

"If you think you can do it alone, I'm sorry, but you are wrong. You cannot do it alone. You need a distributor. You need an equipment supplier. You need to have a network of people who can assist you."

Jeremy Carlson

Jeremy Carlson

Icecream from crispy cone

Crispy Cones Growth

When Crispy Cones was ready to scale nationally after their Shark Tank success, Taylor Mountain West helped them deliver the same premium experience at every location. To achieve the best consistency for their high-butterfat product, Taylor Mountain West used a larger mix feed tube, paired with hands-on training to align SOPs across the board. Built on custom solutions and genuine friendship, the partnership has been key to sustaining growth across 60+ franchise locations nationwide.

Soft Serve

"If you think you can do it alone, I'm sorry, but you are wrong. You cannot do it alone. You need a distributor. You need an equipment supplier. You need to have a network of people who can assist you."

Jeremy Carlson

Jeremy Carlson

Custard Containers  from super chix

Super Chix

Super Chix had been struggling with underperforming equipment and vendors who disappeared when problems arose—they needed a true partner, not just machines. Taylor Mountain West offered a simple invitation: come taste the difference for yourself. A single product demo made the case, as Super Chix's custard came out of the Taylor C002 colder, smoother, and with a better mouthfeel—denser, richer, and creamier than any competitor. The machines also transformed their operation, letting the team produce a bucket of custard in 15–20 minutes instead of 45 to an hour, and finish their morning batch hours earlier. Backed by reliable service and a genuine relationship, the Taylor partnership has delivered on both quality and support.

Custard & Batch

Since moving to Taylor, the service side of things has been, you can't even compare one to the other because it's been so great.

Kyle Hardy

Custard Containers  from super chix

Super Chix

Super Chix had been struggling with underperforming equipment and vendors who disappeared when problems arose—they needed a true partner, not just machines. Taylor Mountain West offered a simple invitation: come taste the difference for yourself. A single product demo made the case, as Super Chix's custard came out of the Taylor C002 colder, smoother, and with a better mouthfeel—denser, richer, and creamier than any competitor. The machines also transformed their operation, letting the team produce a bucket of custard in 15–20 minutes instead of 45 to an hour, and finish their morning batch hours earlier. Backed by reliable service and a genuine relationship, the Taylor partnership has delivered on both quality and support.

Custard & Batch

Since moving to Taylor, the service side of things has been, you can't even compare one to the other because it's been so great.

Kyle Hardy

Custard Containers  from super chix

Super Chix

Super Chix had been struggling with underperforming equipment and vendors who disappeared when problems arose—they needed a true partner, not just machines. Taylor Mountain West offered a simple invitation: come taste the difference for yourself. A single product demo made the case, as Super Chix's custard came out of the Taylor C002 colder, smoother, and with a better mouthfeel—denser, richer, and creamier than any competitor. The machines also transformed their operation, letting the team produce a bucket of custard in 15–20 minutes instead of 45 to an hour, and finish their morning batch hours earlier. Backed by reliable service and a genuine relationship, the Taylor partnership has delivered on both quality and support.

Custard & Batch

Since moving to Taylor, the service side of things has been, you can't even compare one to the other because it's been so great.

Kyle Hardy